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Patient Access - December 2011 Update

Posted: 20/12/2011

Patient Access - The First Year!
Last week we celebrated our first year of allowing people with diabetes to access to their My Diabetes My Way records. Now that we have reached this milestone we will be evaluating the impact that the system has had on patient self-management. As part of this process, we will contact all system users again over the next few days to ask what you find useful and what you think we should change.

We will also be contacting those of you who have been registered for some time, but donít yet have access to your records to find out what problems need to be addressed. We have already made some significant changes based on your feedback as we aim to continue to improve the service.

Smoking Status
There have been reports recently regarding the accuracy of some smoking status records. This has been identified as an issue in a small number of cases within the data we receive from systems that feed My Diabetes My Way. If your record is wrong, please let us know and we will ensure that it is corrected in all relevant systems.

Festive Wishes
Finally, we would like to wish you all a happy and healthy festive season and once again thank you for your support over the last year.

All the best from the mydiabetes*myway team.