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My Diabetes My Way: August 2019 Update

Welcome to the My Diabetes My Way Newsletter for August 2019.


25,000 Active Users!

This month, My Diabetes My Way had its 25,000th user log in to access their diabetes records. We would like to thank everyone for contributing to this achievement and hope you continue to find the service useful in supporting your diabetes management. In addition to people logging in to access their diabetes records, many more people from around the world make use of the information available on the website to help them manage their condition.

New Questionnaires

We have recently added some new questionnaires that allow you to assess your mental health and general wellbeing. The aim of these questionnaires are to allow you to self-assess areas where you may benefit from talking to your healthcare team. When you complete these assessments, we will provide you with a summary that explains your result, further guidance on what you can do next, and links to information that may help you.

When you log in to My Diabetes My Way and select "My Home Data", you will see two new assessments:
1.      Mental Health Test: Indicates if you are suffering from, or are at risk of depression
2.      Wellbeing Test: Assesses your general wellbeing and how you are feeling

Both of these questionnaires have recently been recommended internationally as the standard methods of assessment for wellbeing and mental health (

Hypo Awareness Week 2019
This year, Hypo Awareness week runs from 30th September to 6th October. For more information on hypoglycaemia (low blood glucose), see the following link: 


To find out more about Hypo Awareness Week and to get involved, visit the following website: 


My Diabetes My Way User Survey
In September, we will be launching a new user survey to allow you to give us your feedback. Your responses to this survey will help us to assess the My Diabetes My Way service and help us to plan future developments. All responses will be stored securely and our analysis will be entirely anonymous. This should only take around five minutes of your time. We will be in contact with further details in around two weeks time.


My Diabetes My Way Support
If you are having problems logging in to My Diabetes My Way, or are new to the service and would like an update on the status of your registration, you can contact our support team by email at  

Thank you for your continued support.

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